Did you know that over a third of our lives are spent sleeping? That’s a lot of time! Because of this, having a comfy mattress is super important. Ashley Furniture, one of the biggest furniture companies in the U.S., understands how essential it is to find just the right mattress for sweet dreams. They sell all kinds, from plush to firm, so there’s something for everyone, but what happens if you find out your new mattress just isn’t working for you?
Ashley Furniture has been around since 1945, building a name for themselves by providing quality furniture at good prices. In today’s world, where comfort at home is crucial, their mattresses play a big role in helping folks catch those Z’s. With the rise of online shopping, more people are ordering mattresses without trying them out first. That’s where their return policy comes into play. It’s a bit of a safety net for customers who might be worried about making a big purchase.
So, can you return a mattress to Ashley Furniture? The answer is yes, you can! If you find out that your mattress isn’t a good fit, there’s a good chance you can return it. But, it’s not as simple as just bringing it back. There’s usually a set of rules to follow. To begin with, you often have to let the mattress “rest” for a period, which means sleeping on it for a while. If it still doesn’t feel right after that, you can reach out to Ashley and see what the next steps are.
According to their policy, you typically have about 30 days to decide if your new mattress is right for you. That’s plenty of time to see if it meets your comfort needs. Just keep in mind that it’s often best to save the original packaging because some stores want to see the mattress in good condition when you bring it back. Oh boy, it’s a good idea to check if there are any fees for returning the mattress too, as they can sneak up on you and make your wallet cry!
Many folks might feel relieved to know that Ashley has a sleep guarantee. It’s like a safety blanket for shoppers. If you’ve bought a mattress and you’re not loving it, they’ll often let you exchange it for another one. This way, you’re not stuck with something that makes you toss and turn at night. After all, a happy sleeper is a healthy sleeper, right? It’s these considerations that show just how much Ashley Furniture wants to help you find the perfect fit for your nightly rest.
Can You Return a Mattress to Ashley Furniture?
So, you’ve bought a new mattress from Ashley Furniture and then realized it just doesn’t feel right? Don’t sweat it! You can return it, but there are a few things to keep in mind before you do. They’ve got a specific return policy that helps you out, but you gotta follow the rules. Let’s dive into what you need to know!
Ashley Furniture’s Return Policy
Ashley Furniture allows you to return mattresses within a certain time frame. Most mattresses can be returned within 30 days of purchase, and you’ll need to keep your receipt handy. It’s a good idea to check their website or call customer service because sometimes certain promotions or sales might change that policy.
How to Make a Return
If you’ve decided that your mattress isn’t the one for you, here’s how to go about returning it:
- First, gather your original receipt and any tags that came with the mattress.
- Next, make sure the mattress isn’t damaged or stained. They wanna see it in good condition!
- Then, contact Ashley Furniture’s customer service or go to the store where you bought it. They’ll guide you through the return process.
Potential Costs
It’s important to know that returning your mattress might come with some costs. Often, Ashley charges a return fee for picking up the mattress from your home. So, be ready for that if you can’t bring it back yourself.
Checking for Additional Options
Sometimes, you might want to swap your mattress instead of returning it. If you find something that suits you better, ask about exchange options. They might let you pick a different one without too much fuss, as long as it’s within the return window.
Know Your Mattress Type
Also, keep in mind that some specialty mattresses might have different return rules. For example, if you bought a customizable mattress, it could have special guidelines. Always check the specifics when you make your purchase!
The Restocking Fee
Another thing to watch out for is a restocking fee. Some stores charge this when you return a mattress. Be sure to ask so you’re not caught off guard by extra costs.
Stats to Consider
Did you know that about 20% of people end up returning a mattress? It’s pretty common, so don’t feel bad if you need to exchange yours! Just keep these tips in mind, and you’ll be all set.
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Can you return a mattress to Ashley Furniture? FAQ
What’s Ashley Furniture’s mattress return policy?
Ashley Furniture allows you to return your mattress within 120 days of purchase. But, it has to be in good condition and without any stains!
Do I need the original receipt to return a mattress?
Yes, you’ll need your original receipt or proof of purchase to return your mattress. That helps them confirm your purchase date!
Can I exchange my mattress instead of returning it?
Absolutely! If you’re not happy with your mattress, you can exchange it for another one during the 120-day period.
Is there a fee for returning a mattress?
There can be a small fee for mattress returns. Just check with your local Ashley Furniture store for any specific charges!
What condition does the mattress need to be in for a return?
Your mattress should be clean and undamaged. If it has any stains or smells, they might not take it back.
Can I return a mattress after the 120 days?
Unfortunately, if it’s past the 120-day mark, you won’t be able to return the mattress. So, make sure you try it out within that time!
What if I bought my mattress online?
No worries! You can still return your online mattress. Just follow the same 120-day rule and keep that receipt handy!
Do I need to return the mattress to the store?
Usually, yes! You’ll need to take it back to an Ashley Furniture store. Sometimes, they may offer pickup services for larger items.
Is there a trial period for mattresses at Ashley Furniture?
Yep! You get 120 nights to try out your mattress and see if you like it. If not, you can return or exchange it!
What’s the best way to return a mattress?
To return your mattress, bring it back to the store along with your receipt. Be sure to follow the store’s suggestions for a smooth return!
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Conclusion
Yep, you can return a mattress to Ashley Furniture, but there are some important things to keep in mind. First off, you’ve got a 30-day trial period, so you can really figure out if it’s the right fit for you. Just make sure to keep the mattress clean and in good shape because they’ll check it before taking it back. If you’ve had it less than 30 days and it’s not working for you, don’t sweat it; you can easily exchange or get a refund.
Also, keep the receipt handy because it makes everything smoother. Ashley has a specific return policy that you’re gonna want to follow. It’s always best to call your local store or check their website for any special rules, just to be sure. In short, don’t worry if your new bed isn’t as comfy as you thought—there’s a way to make it right! So, if you find yourself tossing and turning, just remember: returning your mattress is totally doable.