Did you know that about 40% of people in the U.S. change their minds after buying furniture? That’s a big number! Lots of folks buy sofas, chairs, or tables and then realize it doesn’t fit just right in their space or it’s not quite the color they imagined. Rooms To Go is a popular place for many shoppers to find furniture, but one question often pops up: Can you return that furniture if you don’t love it?

Rooms To Go started way back in 1991, and it quickly became a go-to spot for people looking to furnish their homes. They offer a wide range of stylish furniture at prices that don’t make you feel like you need to break the bank. Over the years, they’ve made it super easy for customers to shop both in stores and online. But what happens if you buy a couch and find out it doesn’t match your living room after all? That’s where the return policy comes in.

Many shoppers have found themselves in a bit of a pickle, thinking “Wow, I really thought this sectional would look amazing!” and only to realize it just isn’t working out. It’s good to know that Rooms To Go offers a return policy, but you’ve got to follow some rules. Typically, customers have 48 hours after delivery to let the store know they want to return something. Imagine being able to change your mind right after you see how it fits in your room!

For those who might be a bit worried about the hassle of returning furniture, don’t fret! The process is pretty straightforward. You’d need to keep the original packaging and make sure the furniture hasn’t been used too much, like getting dirty or scratched. Plus, returning items usually means a little fee for pick-up, but hey, it’s better than being stuck with something you don’t like, right?

Another cool fact is that stores like Rooms To Go understand that furniture isn’t just about looks; comfort matters too. So if you’ve sat on those cushions for just a minute and decided they’re way too firm, you won’t be alone. In fact, many people report that they returned items simply because it didn’t feel as nice as they thought it would! It’s all about making a space that feels good to you.

When shopping at Rooms To Go, keep in mind that they want you to be happy with your purchase. So if you’re feeling unsure after saying “yes” to that funky armchair, don’t be shy! Just remember, there’s a time limit, and it’s best to act quickly. Whether you’re totally in love with your new furniture or thinking about returning it, just know there are options out there to make your home comfy and cozy!

Can You Return Furniture to Rooms To Go?

So, you’ve bought a shiny new sofa from Rooms To Go, but now you’re having second thoughts? No worries! It’s possible to return furniture to Rooms To Go, but there are some important things you should know.

The Return Policy

First off, let’s talk about the return policy. If you want to get your money back, you usually have 48 hours to return items. You’ve got to keep it in the same condition it was in when you bought it. That means no stains, tears, or funky smells!

Step-by-Step Guide to Returns

Here’s a quick rundown on how to return your furniture:

• Locate your receipt: It’s super important! You’ll need this to prove you bought the item.
• Call customer service: Give them a ring to let them know you want to return something. This can save you time later!
• Repack the furniture: If possible, try to put everything back in the original boxes or keep it wrapped safely. You want to return it looking as fresh as a daisy!
• Schedule pickup: Rooms To Go often provides pickup services. Make sure to set this up for a time that works for you.

Refunds and Exchanges

If they approve your return, refunds usually go back to the payment method you used. Want to swap items instead of getting your money back? You can exchange your furniture, so you can find something that fits your needs better!

Exceptions to Keep in Mind

Oh, and don’t forget! There are some exceptions to the return policy:

• Special orders: If you ordered something customized just for you, that’s usually a no-go for returns.
• Clearance items: If you snagged a deal on clearance furniture, that might also be non-returnable.

Restocking Fees

Sometimes, you might have to pay a restocking fee, which is a small charge Rooms To Go takes for putting the item back in stock. It’s a bummer, but just something to keep in your back pocket when planning your return!

Return Rates

Did you know that around 10-15% of all purchases end up getting returned? That’s a lot! So, if you find yourself in this boat, you’re definitely not alone.

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Can You Return Furniture to Rooms To Go FAQ

1. Can I return my furniture to Rooms To Go?

Yes, you can return furniture to Rooms To Go, but there are some rules. You usually have 48 hours to decide if you want to return it.

2. What if my furniture is damaged?

If your furniture is damaged when you get it, you should call Rooms To Go right away. They will help you figure out what to do next.

3. Do I need the original box to return furniture?

No, you don’t need the original box to return furniture, but it’s helpful if you keep the packaging. It makes returns easier!

4. How do I start a return?

To start a return, just call the customer service number or go to the store where you bought it. They’ll guide you through the steps.

5. Is there a restocking fee for returns?

Sometimes, there is a restocking fee. This means they might charge you a little extra for bringing it back. Make sure to ask about fees when you return it.

6. Can I return furniture that I bought on sale?

Yes, you can often return sale items, but it’s always best to check the sales policy first. They might have special rules for sale items.

7. How long does it take to get my refund?

Refunds usually take a few days to process. So, after you return it, keep an eye on your bank account or credit card for the money to come back.

8. Can I exchange my furniture instead of returning it?

Absolutely! You can exchange your furniture if you find something else you like better. Just tell the store staff you want to do an exchange.

9. Do I need to bring anything when I return furniture?

Yes, it’s a good idea to bring your receipt or order number. It makes the return much smoother if you have those details handy!

10. What if I lost my receipt?

If you lost your receipt, don’t worry! You can still return it, but you may need to give some information like your order number or personal details.

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Conclusion

So, can you return furniture to Rooms To Go? Absolutely! But there are a few things you gotta know first. Typically, you can return items within a specific time frame—often 3 days, but it’s always smart to check the store’s policy just in case. You’ll need to have everything in brand-new condition, too. That means no stains, scratches, or anything that makes it look used. Don’t forget your receipt! It’s like your golden ticket back to the store.

Another important thing is, some special orders might have different rules. If you’ve picked something custom-made just for you, returning it could be a bit trickier. Always read the fine print or ask a friendly store worker if you’re unsure! Staying informed will save you headaches down the road. All in all, as long as you stick to those guidelines, returning furniture at Rooms To Go can be a piece of cake!