Did you know that over 80% of people have bought furniture that just didn’t fit their home or style? That’s a lot of folks! When it comes to Room to Go, a popular furniture store, the idea of returning items can spark a flurry of questions. Room to Go has been around since 1991, making it a household name for many who are looking to spruce up their living spaces without breaking the bank. They’ve grown quite a bit since then, offering everything from cozy couches to elegant dining sets. Nowadays, folks are excited about the idea of freshening their homes, but what if the furniture doesn’t work out?
So, here’s the deal: sometimes, you just gotta make a change. Maybe a couch you thought would fit perfectly ends up clashing with your favorite rug. Room to Go understands this, and they do have some return policies in place. It gets a bit tricky, though. If you’re not in love with your new coffee table or that fancy dresser, you need to know how long you have to return it. Generally, you can return items within 48 hours if they’re in mint condition, that means no scratches, dents, or missing parts. That’s pretty cool, right?
You might be wondering what happens if you’ve already had your furniture for a while. Well, if it’s been more than 48 hours, returning it could be tougher, but not impossible. They usually have a better chance with items that still look brand new. Oh, and guess what? If you received delivery and something arrived damaged, they’ll take care of that, but you need to report it. A little heads-up goes a long way, which is something to keep in mind for a smooth exchange.
It’s also important to keep your receipt safe. Without it, the return process might feel like climbing a mountain! You wanna be sure you have proof of purchase. Some customers might even wonder about restocking fees. Here’s a fun fact: most of the time, there aren’t any on furniture returns as long as it fits within their return guidelines. This can make the idea of returning furniture a bit less stressful.
If you bought something online, the return rules might differ slightly. You’ll usually need to notify them during that same 48-hour window, and they often can help with scheduling the pick-up of the item. Just imagine getting a delivery truck to come back—it’s like a second chance! With that in mind, planning ahead is key. Whether you’re trying to find the right shade for your living room or just need a new mattress, keeping these return policies in mind can help you make the right choice from the start.
Can You Return Rooms To Go Furniture?
Sure thing! If you’re thinking about returning Rooms To Go furniture, you can definitely do that! But, there are some rules and guidelines you gotta follow. First off, make sure to check their return policy. Typically, you have 48 hours to report any issues with your furniture. That means if you notice something’s off, you gotta act fast!
What If You Changed Your Mind?
Oh, boy! We all change our minds sometimes. If you bought a couch and then realized it doesn’t match your grandma’s wallpaper, you might want to return it. Rooms To Go allows returns, but keep in mind that they usually don’t accept opened items unless they’re defective. So, if you ripped the plastic off that new chair, they might not take it back. Make sure you hang onto your receipt, because that’ll help you a whole lot with returns.
Steps To Return Furniture
So, you’ve decided the furniture doesn’t work for you? No worries! Here’s what you gotta do:
- Get your receipt ready. You’ll need to show proof of purchase.
- Call or visit the store where you bought the furniture and ask about the return process.
- They might send a team to pick it up or ask you to bring it back.
Fees and Charges
Now, here’s the tricky part! Sometimes, they might charge you a fee for returning big items like sofas or beds. Yikes, right? It’s usually around 15% of the item’s price, so you might wanna think twice before returning something. But if there’s something wrong with the item or it was damaged during delivery, they generally won’t charge you that fee. Phew!
Exchange Options
If returning feels like a hassle, remember you can always exchange your furniture! If you spot something else you like better, they’ll help you swap it out. Just make sure the item you want to get is in stock, or you might have to wait a while. Talk about a nail-biter!
Final Tips
Here’s a little piece of advice: Take your time when picking out furniture! Measure your space and think about how the furniture will look in your room before you settle on it. Trust me, it’ll save a lot of trouble later on! Oh, and remember – about 20% of furniture buyers end up returning their items, so you’re not alone if you feel unsure!
Can You Return Rooms To Go Furniture FAQ
What is Rooms To Go’s return policy?
The return policy allows you to return furniture within 48 hours if it has not been used and is in its original condition.
Can I return furniture after 48 hours?
Unfortunately, you can’t return furniture after the 48-hour window unless it has a defect. You may want to contact customer service to see what options you have.
Do I need the original packaging to return furniture?
Yes, keeping the original packaging helps a lot! It’s best if the furniture is in its original box to make the return smoother.
Will I get a full refund if I return the furniture?
You’ll usually get a full refund, but it depends on the condition of the furniture. If it’s damaged, you might not get back the full amount.
Can I exchange my furniture instead of returning it?
Yes! Rooms To Go allows exchanges within the return period. Just ensure you follow their guidelines.
Is there a restocking fee for returns?
No, Rooms To Go does not charge a restocking fee for returns. But it’s always a good idea to double-check before you decide!
What do I do if my furniture arrives damaged?
If your furniture is damaged when it arrives, you should contact Rooms To Go’s customer service right away. They’ll help you resolve the issue.
Can I return furniture I bought online to a store?
Yep! You can return online purchases to any Rooms To Go store. Just make sure to bring your receipt and follow their return rules.
How long does it take to get my refund?
Refunds typically take 7 to 14 business days to process after the return is complete. Be patient; they’ll get it done!
What if I lost my receipt?
No worries! If you’ve lost your receipt, Rooms To Go can still help. They may ask for other info like your order number, but they can handle it.
Wrapping It Up: Can You Return Rooms To Go Furniture?
Absolutely, you can return Rooms To Go furniture, but there are a few things to consider. First off, you need to check their return policy because it has specific timelines. Usually, if you’ve decided that a piece of furniture isn’t right for you, you should act fast, like within a couple of days after delivery. If it’s damaged or not what you ordered, they’ll often make it right, so don’t hesitate to reach out!
Moreover, keep in mind that returning furniture might come with some fees, so it’s a good idea to double-check. Plus, you should hang on to your receipt and original packaging, just in case things go awry. You might also want to schedule the return when you know someone can be home, so the delivery crew can help out. It’s all about making sure you’re happy in your space! So, if something just doesn’t feel right at home, don’t worry too much; returning your Rooms To Go furniture is pretty straightforward as long as you follow the rules. Happy decorating!